Terms of Service

Last updated: April 2, 2026

Welcome to the website operated by Packetblue LLC. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Business Information

This website is owned and operated by:

Packetblue LLC
30 Belle Roche Avenue
Redwood City, CA 94062
United States

Email: [email protected]
Phone: (650) 482-2402

2. Use of the Website

By using this website, you agree that:

You are at least 18 years old or have legal permission to use this site
You will not use the website for any illegal or unauthorized purposes
You will not attempt to disrupt, damage, or interfere with the website or its services

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

Packetblue LLC provides products related to video technology, including equipment and accessories for content creation, streaming, and video production.

We make reasonable efforts to ensure that:

Product descriptions are accurate
Images reflect the actual product as closely as possible

However, we do not guarantee that all content is completely error-free.

4. Pricing and Payments

All prices are listed in USD (U.S. Dollars)
Payments are processed securely through Stripe
Full payment is required at checkout

We reserve the right to:

Change pricing at any time without notice
Cancel orders if pricing errors occur

5. Order Acceptance and Cancellation

We reserve the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased per customer or order

Orders may be canceled if:

Payment cannot be processed
Fraud or suspicious activity is detected
Incorrect pricing or product information is displayed

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Information policy.

Estimated delivery times are provided for reference only and are not guaranteed. Delays may occur due to external factors beyond our control.

7. Returns and Refunds

All returns and refunds are handled in accordance with our Returns & Refunds Policy.

Customers are responsible for reviewing the return policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

Text
Images
Logos
Graphics
Design elements

is the property of Packetblue LLC or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Packetblue LLC shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of data, revenue, or profits
Any issues arising from the use or inability to use our website or products

All products and services are provided “as is” without warranties of any kind, unless otherwise required by law.

10. Indemnification

You agree to indemnify and hold harmless Packetblue LLC from any claims, damages, losses, or expenses arising from:

Your use of the website
Your violation of these Terms
Your infringement of any rights of a third party

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be effective immediately upon posting on this page. Continued use of the website after changes means you accept the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms, please contact us: